SHIPPING

R100 Shipping Fee Flat Rate | 5 – 8 WORKING DAYS

We charge a flat delivery rate of R100. Delivery can take up to 8 working days.

Please note that once the package has been handed over to the courier services, that Ciccone And Pharma TNT Mercury Supplement Wholesaler (Pty) Ltd cannot be held responsible for any delivery delays or damages that may be incurred.

Please note that Ciccone Pharma And TNT Mercury Supplement  Wholesaler (Pty) Ltd cannot be held responsible for any delays, damages or losses caused by courier services or when they strike. While we will try our best to ensure that all clients are scrubbing with glee, Ciccone Pharma  and TNT Mercury Supplement Wholesaler (Pty) Ltd cannot be held liable for any parcel damages or losses that arise while in the care of the courier service.

ORDERS

Please note that orders are dispatched every weekday at 08:00. Orders placed after this time will therefore carry over to the following day.

While our courier team is committed to providing timely deliveries, we cannot guarantee the immediate processing of orders placed over weekends or public holidays.

Processing of orders placed after 07:00 on Friday will only be completed the following Monday.

RETURNS

We hate to see you cry! If you are unhappy with your purchase or have ordered the wrong product, please do not hesitate to contact us as at enquires@cicconepharmaonline.co.za

Let us know what made you sad (we love pictures), and we will advise you on what steps should be taken next.

If you have received the incorrect order, please ensure that the product remains sealed. Ciccone Pharma  and TNT Mercury supplement  Wholesaler (Pty) Ltd will advise you on where to return the parcel.

Once your item has been received, we will send you an email to notify you that the return has been successful. After this, a refund/correction will be processed by our customer care consultant.

No exchanges or refunds once packaging is opened or damaged.

Please note that return mail costs are the responsibility of the customer.

Unfortunately Ciccone Pharma and TNT Mercury supplement Wholesaler (Pty) Ltd cannot issue refunds for change of mind or dislike of product.