Terms & Conditions

Welcome to Ciccone Pharma and TNT  Mercury Supplement  Wholesaler’s public e-commerce website. This website is provided as a service to our customers. Use of this website is governed by these Terms and Conditions.

Throughout the site, the terms “we”, “us”, and “our” refer to Ciccone Pharma and TNT Mercury Supplement  Wholesaler (Pty) Ltd.

By visiting our site and/or purchasing a product from us, you engage in our “Service(s)” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”). These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, customers, vendors, merchants and/or contributors of content.

Any new features or tools which are added to the current online store shall also be subject to these Terms and Conditions.

You can view the most current version of the Terms and Conditions at any time on this page. Ciccone Pharma and TNT Mercury Supplement  Wholesaler (Pty) Ltd  reserves the right to change these Terms at any time, without notice to you. Such changes are effective when they are posted to this website. It is your responsibility to review this page periodically for changes. Your continued use of the website after any such changes are posted will be considered as acceptance of such changes.

Our online store is hosted on WordPress, with the Woocommerce extension. This provides us with the online e-commerce platform that enables us to sell our products and services to you.

Payments are processed through PayFast, meaning that we will never ask for your credit card information.


By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your province or country of residence and you have given us your consent to allow any of your minor dependents to use this website.

You may not use our products for any unauthorised or illegal purpose, nor may you, in the use of the product, violate any laws in your jurisdiction (including, but not limited to copyright laws).

You must not transmit any viruses or worms or any code of a destructive nature.

Any breach or violation of the Terms will result in an immediate termination of your Services.


We reserve the right to refuse service to anyone for any reason at any time.

You understand that your information may be transferred, unencrypted and involve (a) changes to correspond and adapt to technical requirements of connecting networks or devices; and (b) transmissions over various networks.

You agree to not duplicate, reproduce, sell, resell or exploit any portion of the Service provided, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without written permission by us.

Headings used in this agreement are included for convenience reasons only, and will not limit or otherwise influence these Terms.

We acknowledge that we do not own the rights to certain content re-shared on our social media profiles. The best effort is made to provide accurate citations when such content is shared.


We are not responsible if information provided on this website is not accurate, current or complete. Although every effort is made to ensure accuracy at time of publishing, the information on this website may be technically inaccurate or contain errors. Material published on the website is provided for general information only and should not be used as the sole basis for making decisions. Any reliance on material provided on this website is at your own risk.

We reserve the right to modify any content of this website, at any time, but have no obligation to update any information. You agree that it is your responsibility to monitor changes made to our website.


Product prices are subject to change without notice.

We reserve the right to modify or discontinue any product (or any part thereof) at any time, without notice.

We shall not be liable to you (or to any third-party) for any modification, suspension, price change or discontinuance of any part of our Service.


Products available online through the website may have limited quantities and are subject to return or exchange only according to our Return Policy.

We reserve the right, but are not obligated, to limit sales of our product to any individual or geographical region. This right may be exercised on a case-by-case basis.

We reserve the right to limit the quantities of any product that we offer. All product descriptions or product prices are subject to change at any time, without notice, at the sole discretion of us.

We reserve the right to discontinue any product, at any time. Any offer for any product made on this website is void where prohibited.

Every effort is made to accurately display the colours and images of our products that appear at the store. We cannot guarantee that your monitor’s display of any colour will be accurate.

We do not warrant that the quality of any products, services, information or other material purchased/obtained by you will meet your expectations, or that errors in the Service will be corrected.


We reserve the right to reject any order you place with us. We may, in our sole discretion, cancel or limit quantities purchased per person, per order or per household. These restrictions may include orders placed by or under the same customer account, the same PayFast account, and/or orders using the same billing and/or shipping address. In the event that we make a change to, or cancel an order, we may, but are not obligated to, notify you via the email address and/or phone number/billing address provided at the time the order was made. We reserve the right to prohibit or limit orders that, in our sole judgement, appear to be placed by resellers, dealers or distributors.

You agree to provide complete, accurate and current account and purchase information for all purchases made from our store. You agree to promptly update your account and other information, including your email address and delivery address, so that we can contact you and complete your transactions as needed.

For more details, please review our Returns Policy.


We may provide you with access to third-party tools which we neither monitor, input nor have any control over.

You acknowledge and agree that we provide access to such tools “as available” and “as is”, without any warranties, conditions or representations of any kind and without any endorsement. We shall have no liability of any kind arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through this website is entirely at your own discretion and risk. You should ensure that you are familiar with, and approve of the terms on which such tools are provided by the relevant third-party provider(s).

New services and/or features may be offered in the future, through the website (including, the release of new tools and resources). Such new services and/or features shall also be subject to these Terms and Conditions.


Products, content and services available via our Service may include materials from third-parties.

Third-party links featured on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for evaluating or examining the content (or the accuracy thereof) of such third-party websites. We do not warrant, and will not have any responsibility or liability for any third-party materials or websites, or any other products, materials or services of such third-parties.

We are not liable for any damages or harm related to the purchase of services, goods, content, resources, or any other transactions made in connection with any third-party websites. Kindly review carefully the third-party’s practices and policies, making sure that you understand them before engaging in any transaction(s). Complaints, concerns, questions or claims regarding third-party products should be directed to the third-party in question.


If you send any specific submissions (for example, contest entries), or you send any suggestion, creative ideas, plans, proposals, or any other materials, whether online, by postal mail, by email, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, copy, publish, edit, distribute, translate, and otherwise use in any medium, any comments forwarded to use. We are, and shall be, under no obligation to (1) pay compensation for any comments; (2) maintain any comments in confidence; or (3) respond to any comments.

We may, but are under no obligation to, monitor, remove or edit content that we determine, in our sole discretion, to be offensive, unlawful, defamatory, threatening, pornographic, libellous, obscene or otherwise objectionable or violates any party’s intellectual property, or these Terms and Conditions.

You agree that your comments will not violate any right of any third-party, including trademark, copyright, personality, privacy or other personal or proprietary right. Further, you agree that your comments will not contain libellous or otherwise abusive, unlawful or obscene material, or contain any digital virus or other malware that could, in any way, affect the operation of the Service or any related website. You may not use false email addresses, false identities, or otherwise mislead us, or third-parties, as to the origin of any comments. You are solely responsible for any comments you make, and their accuracy. We assume no liability and take no responsibility for any comments posted by you or any third-party.


Your submission of personal information through the online store is governed by our Privacy Policy.


While every effort is made to ensure accuracy at the time of publishing, occasionally there may be information on our site, or in the Service, that contains inaccuracies, typographical errors or omissions that may relate to pricing, product descriptions, offers, promotions, availability, transit times and product shipping charges. We reserve the right to correct any inaccuracies, omissions or errors, and to update or change information or cancel orders if any information in the Service, or on any related website, is inaccurate at any time without prior notice (including after you have submitted your order).

We are under no obligation to amend, update or clarify information in the Service or on any related website (including, without limitation, pricing information) except as required by law. No specific update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or any related website has been updated or modified.


In addition to other prohibitions set forth in the Terms and Condition, you are prohibited from using this website or its content: (a) for any unlawful purpose; (b) to solicit others to participate or perform in any unlawful acts; (c) to violate or infringe upon our intellectual property rights or the intellectual property rights of others; (d) to violate any federal, international or provincial laws, regulations, rules, or local ordinances; (e) to submit misleading or false information; (f) to abuse, insult, harass, defame, intimidate, harm, slander, or discriminate based on gender, race, religion, sexual orientation, age, ethnicity, disability, or national origin; (g) to track or collect personal information of others; (h) to transmit or upload viruses or any other type of malicious code; (i) to interfere with, or circumvent the security features of the Service, the website, any related website, other websites, or the Internet; (j) to spam, pharm, phish, spider, scrape, crawl or pretext; or (k) for any immoral or obscene purpose. We reserve the right to terminate your use of the Service (or any related website) for violating any of the prohibited uses.


We do not guarantee, warrant or represent that your use of our service will be timely, uninterrupted, error-free and secure.

You agree that we may remove the service for indefinite periods of time, or cancel the service at any time, without notice to you.

We do not warrant that results obtained from the use of the service will be reliable or accurate.

You explicitly agree that your use of, or inability to use, the service is entirely at your own risk. The Service and all products and services delivered to you, through the service are (except as explicitly stated by us) provided ‘as is’ and ‘as available’ for your use, without any warranties, representations or conditions of any kind, either implied or express, including all implied conditions or warranties of merchantability, merchantable quality, fitness for a particular purpose, title, durability, and non-infringement.

In no case shall Ciccone Pharma and TNT Mercury Supplement Wholesaler (Pty) Ltd, our employees, directors, officers, agents, affiliates, interns, suppliers, contractors, service providers or licensors be liable for any injury, claim, loss, or any direct or indirect, incidental, special, punitive, or consequential damages of any kind, including, without limitation lost profits, lost savings, lost revenue, loss of data, replacement costs, or any similar damages, whether based in contract, tort, strict liability or otherwise, arising from your use of any of the products or services obtained using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any omissions or errors in any content, or any damage or loss of any kind incurred as a result of the use of the service or any content (or product) transmitted, posted, or otherwise made available via the service, even if advised of their possibility.


You agree to indemnify, defend and hold harmless Ciccone Pharma and TNT Mercury Supplement Wholesaler (Pty) Ltd and our parent, affiliates, subsidiaries, officers, directors, partners, agents, licensors, service providers, suppliers, employees, affiliates, contractors and/or subcontractors for any claim or demand, including reasonable attorney’s fees, made by a third-party due to, or arising out of, your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any rights of a third-party or law.


In the event that any provision of these Terms and Conditions are determined to be void, unlawful or unenforceable, such provision shall nonetheless be enforceable to the fullest extent possible by applicable law. The unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the enforceability and validity of any other remaining provisions.


If in our judgement you fail, or we suspect that you have failed, to comply with any term of provision of these Terms and Conditions, we may terminate this agreement at any time, without notice and you will remain liable for all amounts due up to (and including) the date of termination; and/or may accordingly deny you access to our Services (or any part thereof)

Obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms and Conditions are effective unless, and until, terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer want to use our Services, or when you cease using our website.


The failure by us to enforce or exercise any provision or right of these Terms and Conditions shall not constitute a waiver of such provision or right.

These Terms and Conditions (and any policies or operating rules posted by us on this website) constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, proposals and communications, whether written or oral, between you and us (including, but not limited to, any prior versions of the Terms and Conditions).

Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.


These Terms and Conditions, and any separate agreements whereby we provide you Services, shall be governed by and construed in accordance with the laws of South Africa.


The most current version of the Terms and Conditions can be viewed at any time at this page.

We reserve the right, at our sole discretion, to change, replace or update any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to review our website periodically for changes. Your continued use of, or access to, our website, or the Service, following the posting of any changes to these Terms and Conditions constitutes your acceptance of such changes.


Questions regarding the Terms and Conditions should be sent to us at enquires@cicconepharmaonline.co.za